:root{--bg:#f3f6fb;--card:#fff;--text:#162033;--muted:#667085;--line:#e5eaf1;--primary:#2557d6;--primary2:#173e9f;--danger:#d92d20;--warning:#b54708;--success:#067647;--shadow:0 10px 30px rgba(22,32,51,.07)}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:Tahoma,Arial,sans-serif;line-height:1.6}.topbar{height:72px;background:#101828;color:#fff;display:flex;align-items:center;gap:28px;padding:0 4vw;position:sticky;top:0;z-index:20;box-shadow:0 4px 18px rgba(0,0,0,.16)}.brand{display:flex;align-items:center;gap:10px;min-width:220px}.brand-mark{width:40px;height:40px;border-radius:12px;background:linear-gradient(135deg,#4f7cff,#8da8ff);display:grid;place-items:center;font-size:22px;font-weight:700}.brand small,.brand strong{display:block}.brand small{font-size:11px;color:#cbd5e1}.topbar nav{display:flex;gap:8px;flex:1}.topbar a{color:#e8eefc;text-decoration:none;padding:10px 12px;border-radius:9px}.topbar a:hover{background:#1d2939}.logout-form{margin:0}.container{width:min(1500px,94vw);margin:28px auto 60px}.page-head,.card-head{display:flex;justify-content:space-between;align-items:center;gap:16px}.page-head{margin-bottom:20px}.page-head h1,.card h2{margin:0}.muted{color:var(--muted);margin:4px 0}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin-bottom:20px}.stat{background:var(--card);padding:20px;border-radius:16px;box-shadow:var(--shadow);border:1px solid var(--line);position:relative;overflow:hidden}.stat:before{content:"";position:absolute;right:0;top:0;width:5px;height:100%;background:var(--primary)}.stat span{display:block;color:var(--muted);font-size:14px}.stat strong{font-size:29px}.stat.danger:before{background:var(--danger)}.stat.warning:before{background:#f79009}.card{background:var(--card);padding:20px;border-radius:16px;box-shadow:var(--shadow);border:1px solid var(--line);margin-bottom:20px}.card-head{margin-bottom:15px}.card-head a,a{color:var(--primary);text-decoration:none}.two-col{display:grid;grid-template-columns:1.35fr 1fr;gap:20px}.three-col{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;min-width:700px}th,td{padding:12px 10px;border-bottom:1px solid var(--line);text-align:right;vertical-align:middle}th{font-size:13px;color:#475467;background:#f8fafc;white-space:nowrap}td small{display:block;color:var(--muted)}tr:hover td{background:#fbfcfe}.btn{border:0;border-radius:9px;padding:10px 16px;font:inherit;cursor:pointer;text-decoration:none;display:inline-flex;justify-content:center}.btn.primary{background:var(--primary);color:#fff}.btn.primary:hover{background:var(--primary2)}.btn.ghost{background:#eef2f7;color:#344054}.topbar .btn.ghost{background:#1d2939;color:#fff}.btn.full{width:100%}.filter-bar{display:grid;grid-template-columns:2fr 1fr 1fr auto auto;gap:10px;margin-bottom:18px}.stack{display:grid;gap:11px}.inline-filter{display:flex;gap:10px}input,select,textarea{width:100%;padding:11px 12px;border:1px solid #cfd7e3;border-radius:9px;background:#fff;font:inherit;color:var(--text)}textarea{min-height:82px;resize:vertical}.status,.badge{display:inline-block;padding:4px 9px;border-radius:999px;font-size:12px;background:#eef2f7;color:#344054;white-space:nowrap}.status.big,.badge.big{font-size:15px;padding:8px 15px}.s-pending{background:#fff4e5;color:#b54708}.s-postponed{background:#f4f3ff;color:#5925dc}.s-confirmed{background:#ecfdf3;color:#067647}.s-preparing{background:#eff8ff;color:#175cd3}.s-shipped{background:#eef4ff;color:#3538cd}.s-delivered{background:#dcfae6;color:#05603a}.s-canceled,.badge.danger{background:#fef3f2;color:#b42318}.s-returned{background:#fdf2fa;color:#c11574}.alert{padding:13px 16px;border-radius:10px;margin-bottom:14px;background:#eff8ff;color:#175cd3}.alert.success{background:#ecfdf3;color:#067647}.alert.error{background:#fef3f2;color:#b42318}.alert.warning{background:#fffaeb;color:#b54708}.details{display:grid;grid-template-columns:130px 1fr;gap:10px;margin:15px 0}.details dt{color:var(--muted)}.details dd{margin:0;font-weight:600}.timeline{border-right:2px solid #dbe4f0;padding-right:18px}.event{position:relative;padding:0 0 18px}.event:before{content:"";position:absolute;right:-24px;top:6px;width:10px;height:10px;border-radius:50%;background:var(--primary);box-shadow:0 0 0 4px #eaf0ff}.event span{display:block;color:var(--muted);font-size:12px}.event p{margin:3px 0}.metric-row{display:flex;justify-content:space-between;margin:18px 0 7px}.progress{height:10px;background:#edf1f6;border-radius:999px;overflow:hidden}.progress i{display:block;height:100%;background:linear-gradient(90deg,#2557d6,#7195f5);border-radius:999px}.pagination{display:flex;justify-content:center;gap:20px;align-items:center}.login-wrap{min-height:70vh;display:grid;place-items:center}.login-card{width:min(430px,94vw);background:#fff;padding:34px;border-radius:20px;box-shadow:var(--shadow);border:1px solid var(--line)}.login-card input{margin-top:6px}.benefits{display:flex;flex-wrap:wrap;gap:10px}.benefits span{background:#f4f7fb;padding:8px 12px;border-radius:9px}.rank-1 td{background:#fff9e8}.rank-2 td{background:#f7f8fa}.rank-3 td{background:#fff5ef}@media(max-width:1000px){.stats-grid{grid-template-columns:repeat(2,1fr)}.two-col,.three-col{grid-template-columns:1fr}.filter-bar{grid-template-columns:1fr 1fr}.topbar nav{overflow:auto}}@media(max-width:650px){.container{width:95vw;margin-top:16px}.topbar{padding:0 12px;gap:8px}.brand{min-width:auto}.brand div{display:none}.topbar nav a{font-size:12px;padding:7px}.stats-grid{grid-template-columns:1fr 1fr}.filter-bar{grid-template-columns:1fr}.details{grid-template-columns:100px 1fr}.stat{padding:15px}.stat strong{font-size:24px}}

/* Integration V2 */
.filter-panel{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:16px;margin-bottom:18px;box-shadow:var(--shadow)}
.filter-grid{display:grid;grid-template-columns:2fr repeat(4,1fr);gap:10px}.filter-actions{display:flex;gap:10px;margin-top:10px}.order-grid-card{padding:0}.orders-wide-table{min-width:2700px}.orders-wide-table td{max-width:260px}.sticky-order{position:sticky;right:0;background:#fff;z-index:2;box-shadow:-4px 0 10px rgba(16,24,40,.05)}.orders-wide-table th:first-child{position:sticky;right:0;z-index:3}.order-link{font-size:16px;font-weight:700}.mini-tag{display:inline-block;background:#eef4ff;color:#3538cd;border-radius:7px;padding:2px 7px;font-size:11px;margin-top:4px}.nowrap{white-space:nowrap}.cell-long,.products-cell{white-space:normal;line-height:1.55}.success-badge{background:#ecfdf3;color:#067647}.sync-strip{display:flex;flex-wrap:wrap;gap:10px;background:#101828;color:#e5edff;border-radius:14px;padding:13px 16px;margin-bottom:18px}.sync-strip span{background:#1d2939;padding:5px 9px;border-radius:7px;font-size:12px}
.s-awaiting_stock{background:#fff8e7;color:#946200}.s-canceled_before_shipping{background:#fef3f2;color:#b42318}.s-in_transit{background:#eef4ff;color:#3538cd}.s-out_for_delivery{background:#eff8ff;color:#175cd3}.s-partially_delivered{background:#f0f9ff;color:#026aa2}.s-delivery_failed{background:#fff6ed;color:#c4320a}.s-refused{background:#fef3f2;color:#b42318}.s-returned_paid{background:#fdf2fa;color:#c11574}.s-returned_to_sender{background:#fdf2fa;color:#9e165f}.s-commission_received{background:#ecfdf3;color:#05603a}.s-lost{background:#f2f4f7;color:#344054}
.podium-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;align-items:end;margin:18px 0 24px}.podium-card{background:#fff;border:1px solid var(--line);border-radius:20px;padding:24px;text-align:center;color:var(--text);box-shadow:var(--shadow);position:relative;overflow:hidden}.podium-card:before{content:"";position:absolute;inset:0 0 auto;height:6px;background:#98a2b3}.podium-1{transform:translateY(-12px)}.podium-1:before{background:#f5b700}.podium-2:before{background:#98a2b3}.podium-3:before{background:#c87533}.podium-rank{position:absolute;top:14px;left:16px;font-size:22px;font-weight:800}.avatar-circle{width:64px;height:64px;border-radius:50%;display:grid;place-items:center;background:#eef4ff;color:#3538cd;margin:0 auto 10px;font-size:26px;font-weight:800}.podium-card h2{margin:4px 0}.podium-score{font-size:30px;font-weight:800;margin:12px 0}.podium-score small{display:block;font-size:12px;color:var(--muted)}.podium-meta{display:flex;justify-content:center;gap:7px;flex-wrap:wrap}.podium-meta span{font-size:11px;background:#f2f4f7;padding:4px 7px;border-radius:7px}.tier-pill{display:inline-block;padding:5px 10px;border-radius:999px;background:color-mix(in srgb,var(--tier-color) 18%,white);color:var(--tier-color);border:1px solid color-mix(in srgb,var(--tier-color) 35%,white);font-weight:700;font-size:12px}.tier-pill.big{padding:9px 16px;font-size:15px}.leader-filters{display:flex;gap:8px}.leader-table{min-width:1900px}.score-adjust-card{display:grid;grid-template-columns:1fr 2fr;gap:20px;align-items:center}.score-adjust-form{display:grid;grid-template-columns:.6fr 1fr 2fr auto;gap:10px}.positive{color:#067647;font-weight:700}.negative{color:#b42318;font-weight:700}
@media(max-width:1100px){.filter-grid{grid-template-columns:repeat(2,1fr)}.score-adjust-card{grid-template-columns:1fr}.score-adjust-form{grid-template-columns:1fr 1fr}.podium-grid{grid-template-columns:1fr}.podium-1{transform:none}}
@media(max-width:650px){.filter-grid,.score-adjust-form{grid-template-columns:1fr}.leader-filters{display:grid}.sync-strip{display:grid}.podium-grid{grid-template-columns:1fr}}

/* V3 professional operations workspace */
.hero-head{background:linear-gradient(135deg,#101828,#1f3b77);color:#fff;padding:26px 30px;border-radius:22px;box-shadow:0 18px 40px rgba(16,24,40,.18)}.hero-head .muted{color:#cbd5e1}.eyebrow{font-size:11px;letter-spacing:1.8px;color:#9db7ff;font-weight:800}.compact-stats{margin-top:18px}.stat-time{font-size:23px!important}.shipping-filter{grid-template-columns:1.2fr 1.2fr 1fr 1.4fr auto}.check-card{display:flex;align-items:center;gap:8px;background:#f8fafc;border:1px solid var(--line);padding:9px 11px;border-radius:10px;font-size:13px}.check-card input{width:auto}.shipping-table{min-width:2250px}.shipping-table td{vertical-align:top}.priority-row.p-urgent td:first-child{border-right:5px solid #d92d20}.priority-row.p-high td:first-child{border-right:5px solid #f79009}.priority-row.p-normal td:first-child{border-right:5px solid #3157d5}.priority-badge{padding:6px 10px;border-radius:999px;font-size:12px;font-weight:800}.priority-badge.urgent{background:#fef3f2;color:#b42318;box-shadow:0 0 0 4px rgba(217,45,32,.08)}.priority-badge.high{background:#fff6ed;color:#c4320a}.priority-badge.normal{background:#eef4ff;color:#3538cd}.quick-followup-form{display:grid;grid-template-columns:150px 220px 150px auto;gap:7px;min-width:720px}.quick-followup-form input,.quick-followup-form select,.quick-followup-form .btn{padding:8px;font-size:12px}.empty-state{text-align:center;padding:35px!important;color:var(--muted)}.policy-create-card{border-top:5px solid var(--primary)}.policy-form{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;align-items:end}.policy-form label{font-size:12px;color:var(--muted)}.policy-form.vertical{grid-template-columns:1fr}.policy-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.policy-card{position:relative;border-top:4px solid #3157d5}.form-actions{display:flex;gap:8px}.danger-btn{background:#fef3f2;color:#b42318}.analytics-stats .stat small{display:block;color:var(--muted)}.chart-grid{display:grid;grid-template-columns:1fr 1.65fr;gap:20px}.chart-card{min-height:370px}.chart-card.wide{grid-column:auto}.chart-card canvas{width:100%;display:block}.live-dot{font-size:12px;color:#067647;background:#ecfdf3;padding:5px 10px;border-radius:999px}.live-dot:before{content:"";display:inline-block;width:7px;height:7px;background:#12b76a;border-radius:50%;margin-left:6px;box-shadow:0 0 0 4px rgba(18,183,106,.13)}.chart-legend{display:flex;gap:8px 13px;flex-wrap:wrap;justify-content:center}.chart-legend span{font-size:11px;color:var(--muted)}.chart-legend i{display:inline-block;width:9px;height:9px;border-radius:50%;margin-left:4px}.chart-legend b{color:var(--text)}.bars-3d{height:260px;display:flex;align-items:flex-end;justify-content:center;gap:22px;padding:25px 15px 10px;perspective:900px;border-bottom:1px solid var(--line);background:linear-gradient(180deg,#fff,#f8faff)}.bar3d-item{height:225px;min-width:54px;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;position:relative}.bar3d-item small{display:block;width:80px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;text-align:center;margin-top:10px;color:#667085;font-size:10px}.bar3d-value{font-size:12px;font-weight:800;margin-bottom:4px}.bar3d{width:36px;height:var(--height);background:var(--bar);position:relative;transform:skewY(-2deg);box-shadow:8px 10px 18px rgba(16,24,40,.15);transition:.25s}.bar3d:hover{transform:translateY(-8px) rotateY(-8deg);filter:brightness(1.08)}.bar3d i{position:absolute;right:-10px;top:5px;width:10px;height:calc(100% - 5px);background:color-mix(in srgb,var(--bar) 70%,#000);transform:skewY(-40deg);transform-origin:left top}.bar3d b{position:absolute;top:-8px;left:4px;width:36px;height:12px;background:color-mix(in srgb,var(--bar) 70%,#fff);transform:skewX(-40deg)}.bar3d span{position:absolute;inset:0;background:linear-gradient(90deg,rgba(255,255,255,.28),transparent)}.analytics-tables{align-items:start}
@media(max-width:1200px){.shipping-filter,.policy-form{grid-template-columns:repeat(2,1fr)}.policy-grid,.chart-grid{grid-template-columns:1fr}.quick-followup-form{grid-template-columns:1fr 1fr;min-width:500px}}@media(max-width:700px){.hero-head{padding:20px}.shipping-filter,.policy-form,.policy-grid{grid-template-columns:1fr}.quick-followup-form{grid-template-columns:1fr;min-width:260px}.bars-3d{overflow-x:auto;justify-content:flex-start}.chart-card{min-height:320px}}

/* V4 WhatsApp Operations */
.nav-whatsapp{position:relative}.nav-count{display:inline-grid;place-items:center;min-width:19px;height:19px;padding:0 5px;border-radius:999px;background:#12b76a;color:#fff;font-size:10px;font-weight:800;margin-right:5px}.wa-page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;background:linear-gradient(135deg,#072e2a,#075e54 58%,#0f766e);color:#fff;border-radius:24px;padding:28px 30px;margin-bottom:18px;box-shadow:0 20px 45px rgba(7,94,84,.22)}.wa-page-head h1{margin:4px 0}.wa-page-head .muted{color:#ccebe6}.wa-page-head .eyebrow{color:#98f0d8}.wa-head-actions{display:flex;gap:8px}.wa-page-head .btn.ghost{background:rgba(255,255,255,.13);color:#fff;border:1px solid rgba(255,255,255,.16)}.wa-page-head .btn.primary,.btn.wa-send{background:#18a77b;color:#fff}.wa-filter-bar{display:grid;grid-template-columns:2fr repeat(6,1fr) auto auto;gap:9px;background:#fff;border:1px solid var(--line);padding:13px;border-radius:16px;margin-bottom:16px;box-shadow:var(--shadow)}.wa-shell{display:grid;grid-template-columns:370px minmax(0,1fr);height:calc(100vh - 265px);min-height:680px;background:#fff;border:1px solid var(--line);border-radius:22px;overflow:hidden;box-shadow:0 18px 50px rgba(16,24,40,.09)}.wa-conversations{border-left:1px solid var(--line);overflow-y:auto;background:#f8fafb}.wa-list-title{position:sticky;top:0;z-index:2;display:flex;justify-content:space-between;align-items:center;padding:16px 18px;background:rgba(248,250,251,.96);backdrop-filter:blur(8px);border-bottom:1px solid var(--line)}.wa-list-title span{background:#e8f7f2;color:#05705f;border-radius:999px;padding:2px 9px;font-size:12px}.wa-conversation-item{display:flex;gap:12px;padding:14px 13px;border-bottom:1px solid #edf1f5;color:var(--text);transition:.18s}.wa-conversation-item:hover{background:#f0f7f5}.wa-conversation-item.active{background:#e4f5ef;box-shadow:inset -4px 0 #18a77b}.wa-conversation-item.unread{background:#f0fbf7}.wa-avatar{width:43px;height:43px;border-radius:50%;display:grid;place-items:center;flex:0 0 auto;background:linear-gradient(135deg,#075e54,#26b887);color:#fff;font-weight:800}.wa-avatar.large{width:50px;height:50px}.wa-conversation-copy{min-width:0;flex:1}.wa-conversation-line{display:flex;justify-content:space-between;gap:10px;align-items:center}.wa-conversation-line strong,.wa-conversation-line span,.wa-last-message{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wa-conversation-line time,.wa-conversation-line.sub{font-size:11px;color:var(--muted)}.wa-unread{background:#18a77b;color:#fff;min-width:20px;height:20px;border-radius:999px;display:grid;place-items:center;padding:0 5px}.wa-last-message{font-size:12px;color:#475467;margin:5px 0}.wa-mini-meta{display:flex;gap:5px;flex-wrap:wrap}.wa-mini-meta span{font-size:10px;background:#fff;border:1px solid #dde5e9;border-radius:6px;padding:1px 5px}.wa-chat-panel{display:grid;grid-template-rows:auto 1fr auto auto auto;min-width:0;background:linear-gradient(rgba(247,250,249,.91),rgba(247,250,249,.91)),radial-gradient(circle at 20% 30%,#d8eee7 0 2px,transparent 2px);background-size:auto,30px 30px}.wa-chat-header{display:flex;align-items:center;gap:12px;padding:14px 18px;background:#fff;border-bottom:1px solid var(--line)}.wa-chat-header h2{margin:0;font-size:18px}.wa-chat-header p{margin:1px 0;color:var(--muted);font-size:12px}.wa-chat-status{margin-right:auto;display:flex;gap:7px;align-items:center;font-size:12px}.wa-chat-status>span{padding:5px 9px;border-radius:999px;background:#f2f4f7}.priority.p-urgent{background:#fef3f2;color:#b42318}.priority.p-high{background:#fff6ed;color:#c4320a}.priority.p-normal{background:#ecfdf3;color:#067647}.priority.p-low{background:#f2f4f7;color:#475467}.wa-chat-body{padding:22px 5%;overflow-y:auto;scroll-behavior:smooth}.wa-bubble-row{display:flex;margin:7px 0}.wa-bubble-row.inbound{justify-content:flex-start}.wa-bubble-row.outbound,.wa-bubble-row.system{justify-content:flex-end}.wa-bubble{max-width:min(680px,78%);padding:10px 12px 7px;border-radius:14px;box-shadow:0 2px 8px rgba(16,24,40,.07);position:relative}.wa-bubble.inbound{background:#fff;border-top-right-radius:4px}.wa-bubble.outbound{background:#d9fdd3;border-top-left-radius:4px}.wa-bubble.system{background:#fff3cd}.wa-bubble img,.wa-bubble video{display:block;max-width:360px;width:100%;border-radius:10px;margin-bottom:7px}.wa-bubble audio{max-width:340px}.wa-message-text{white-space:normal;overflow-wrap:anywhere}.wa-bubble footer{display:flex;align-items:center;justify-content:flex-end;gap:8px;color:#667085;font-size:10px;margin-top:6px}.wa-template-label,.wa-button-reply{font-size:11px;padding:5px 7px;border-radius:7px;background:rgba(7,94,84,.09);color:#075e54;margin-bottom:6px}.wa-file{display:block;background:rgba(255,255,255,.6);padding:10px;border-radius:9px;margin-bottom:5px}.delivery.d-read{color:#1687d9}.delivery.d-failed,.message-error{color:#b42318}.wa-composer-tabs{display:flex;gap:4px;background:#fff;padding:7px 16px 0;border-top:1px solid var(--line)}.wa-composer-tabs button{border:0;background:transparent;padding:8px 12px;color:#667085;cursor:pointer;border-bottom:2px solid transparent}.wa-composer-tabs button.active{color:#075e54;border-bottom-color:#18a77b;font-weight:700}.wa-composer{display:grid;grid-template-columns:1fr auto;gap:10px;padding:10px 16px 14px;background:#fff}.composer-pane{display:none}.composer-pane.active{display:block}.wa-composer textarea{min-height:64px}.media-fields{display:grid;grid-template-columns:150px 1fr 1fr;gap:8px}.wa-send{align-self:stretch}.wa-conversation-controls{display:grid;grid-template-columns:repeat(4,1fr) auto;gap:7px;padding:9px 16px;background:#f8fafc;border-top:1px solid var(--line)}.wa-conversation-controls select,.wa-conversation-controls .btn{font-size:11px;padding:8px}.wa-no-selection{display:grid;place-items:center;align-content:center;text-align:center;color:#667085;height:100%}.wa-logo-orb{width:90px;height:90px;border-radius:50%;display:grid;place-items:center;background:#e3f7ef;color:#18a77b;font-size:48px;margin:auto}.settings-security-note{background:#fff8e7;border:1px solid #f6d98b;color:#7a4e00;border-radius:13px;padding:13px 16px;margin-bottom:16px}.settings-layout{display:grid;grid-template-columns:1fr 1fr;gap:18px}.settings-layout .card{margin:0}.form-grid{display:grid;gap:12px}.form-grid.two{grid-template-columns:1fr 1fr}.form-grid label{display:grid;gap:5px;font-size:12px;color:#475467}.span-2{grid-column:1/-1}.check-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:9px;margin-top:14px}.check-grid label,.switch-label{display:flex!important;align-items:center;gap:8px;background:#f8fafc;border:1px solid var(--line);border-radius:9px;padding:10px}.check-grid input,.switch-label input{width:auto}.settings-actions{grid-column:1/-1;text-align:left}.btn.large{padding:13px 23px}.inline-action{margin-top:12px}.campaign-layout{display:grid;grid-template-columns:minmax(350px,.8fr) minmax(0,1.4fr);gap:18px}.campaign-builder{border-top:5px solid #18a77b}.choice-cloud{display:flex;flex-wrap:wrap;gap:7px;margin-top:8px}.choice-cloud label{display:flex;align-items:center;gap:5px;background:#f8fafc;border:1px solid var(--line);border-radius:8px;padding:6px 8px}.choice-cloud input{width:auto}.campaign-list{display:grid;gap:8px}.campaign-row{display:grid;grid-template-columns:2fr .8fr .5fr .5fr .5fr;align-items:center;gap:10px;border:1px solid var(--line);padding:12px;border-radius:12px;color:var(--text)}.campaign-row:hover{border-color:#98d9c8;background:#f5fbf9}.campaign-row small{display:block;color:var(--muted)}.campaign-status{display:inline-block;padding:4px 8px;border-radius:999px;font-size:11px;text-align:center;background:#f2f4f7}.campaign-status.c-running,.campaign-status.c-sent,.campaign-status.c-delivered,.campaign-status.c-read,.campaign-status.c-replied{background:#ecfdf3;color:#067647}.campaign-status.c-failed,.campaign-status.c-canceled{background:#fef3f2;color:#b42318}.campaign-status.c-draft,.campaign-status.c-pending,.campaign-status.c-queued{background:#fff8e7;color:#946200}.campaign-metrics{text-align:center}.campaign-metrics b,.campaign-metrics small{display:block}.metric-grid.six{display:grid;grid-template-columns:repeat(6,1fr);gap:12px;margin-bottom:18px}.metric{background:#fff;border:1px solid var(--line);border-radius:14px;padding:15px;box-shadow:var(--shadow)}.metric span{display:block;color:var(--muted);font-size:12px}.metric b{font-size:24px}.json-preview{direction:ltr;text-align:left;background:#101828;color:#d1e0ff;border-radius:10px;padding:15px;overflow:auto}.wa-state,.wa-order-badge{display:inline-flex;align-items:center;gap:4px;border-radius:999px;padding:4px 9px;font-size:11px;font-weight:700;white-space:nowrap}.wa-not_sent{background:#f2f4f7;color:#475467}.wa-pending{background:#fff8e7;color:#946200}.wa-confirmed{background:#ecfdf3;color:#067647}.wa-canceled{background:#fef3f2;color:#b42318}.wa-inquiry{background:#eff8ff;color:#175cd3}.wa-failed{background:#fff1f3;color:#c01048}.wa-manual{background:#f4f3ff;color:#5925dc}.order-whatsapp-row td:first-child{border-right:4px solid #d0d5dd}.order-whatsapp-row.wa-order-confirmed td:first-child{border-right-color:#12b76a}.order-whatsapp-row.wa-order-pending td:first-child{border-right-color:#f79009}.order-whatsapp-row.wa-order-canceled td:first-child{border-right-color:#d92d20}.order-whatsapp-row.wa-order-inquiry td:first-child{border-right-color:#2e90fa}.bulk-toolbar{display:flex;justify-content:space-between;align-items:center;gap:14px;background:linear-gradient(135deg,#eafaf5,#fff);border:1px solid #a9e2d3;padding:13px 16px;border-radius:14px;margin-bottom:12px}.bulk-toolbar span{display:block;color:#667085;font-size:12px}.bulk-toolbar>div:last-child{display:flex;gap:8px}.order-wa-summary{display:grid;grid-template-columns:1.4fr repeat(2,1fr) auto;gap:14px;align-items:center;background:#fff;border:1px solid var(--line);border-right:6px solid #d0d5dd;border-radius:14px;padding:14px 16px;margin-bottom:18px}.order-wa-summary.wa-order-confirmed{border-right-color:#12b76a}.order-wa-summary.wa-order-pending{border-right-color:#f79009}.order-wa-summary.wa-order-canceled{border-right-color:#d92d20}.order-wa-summary.wa-order-inquiry{border-right-color:#2e90fa}.order-wa-summary small,.order-wa-summary strong{display:block}.embedded-wa-chat{max-height:520px;overflow:auto;background:#f5f9f7;border-radius:13px;padding:18px}.embedded-wa-row{display:flex;margin:7px}.embedded-wa-row.inbound{justify-content:flex-start}.embedded-wa-row.outbound{justify-content:flex-end}.embedded-wa-bubble{max-width:70%;background:#fff;border-radius:12px;padding:9px 11px;box-shadow:0 2px 7px rgba(16,24,40,.06)}.embedded-wa-row.outbound .embedded-wa-bubble{background:#d9fdd3}.embedded-wa-bubble img,.embedded-wa-bubble video{max-width:300px;width:100%;border-radius:8px}.embedded-wa-bubble small{display:block;color:#667085;font-size:10px}.order-whatsapp-chat{border-top:5px solid #18a77b}
@media(max-width:1350px){.wa-filter-bar{grid-template-columns:repeat(4,1fr)}.settings-layout,.campaign-layout{grid-template-columns:1fr}.metric-grid.six{grid-template-columns:repeat(3,1fr)}}
@media(max-width:980px){.wa-shell{grid-template-columns:300px minmax(0,1fr);height:760px}.wa-conversation-controls{grid-template-columns:1fr 1fr}.wa-filter-bar{grid-template-columns:1fr 1fr}.order-wa-summary{grid-template-columns:1fr 1fr}.bulk-toolbar{align-items:flex-start;flex-direction:column}}
@media(max-width:720px){.wa-page-head{align-items:flex-start;flex-direction:column}.wa-shell{display:block;height:auto}.wa-conversations{max-height:380px;border-left:0;border-bottom:1px solid var(--line)}.wa-chat-panel{min-height:700px}.wa-filter-bar,.form-grid.two,.check-grid,.wa-conversation-controls,.media-fields{grid-template-columns:1fr}.wa-bubble{max-width:92%}.metric-grid.six{grid-template-columns:1fr 1fr}.campaign-row{grid-template-columns:1fr 1fr}.campaign-row>div:first-child{grid-column:1/-1}.order-wa-summary{grid-template-columns:1fr}.bulk-toolbar>div:last-child{flex-wrap:wrap}}
/* V5 governance, compensation and workforce */
.v5-topbar{height:auto;min-height:72px;padding-top:8px;padding-bottom:8px}.main-nav{align-items:center;flex-wrap:wrap}.main-nav>a{font-size:12px;padding:8px 9px}.nav-count{display:inline-grid;place-items:center;min-width:19px;height:19px;padding:0 5px;margin-right:4px;border-radius:999px;background:#ef4444;color:#fff;font-size:10px}.nav-menu{position:relative}.nav-menu summary{list-style:none;cursor:pointer;padding:8px 10px;border-radius:9px;color:#e8eefc;font-size:12px}.nav-menu summary::-webkit-details-marker{display:none}.nav-menu[open] summary,.nav-menu summary:hover{background:#1d2939}.nav-menu>div{position:absolute;top:42px;left:0;width:260px;background:#101828;border:1px solid #344054;border-radius:14px;padding:8px;box-shadow:0 18px 40px rgba(0,0,0,.3);display:grid;z-index:50}.nav-menu>div a{color:#e8eefc;padding:9px 11px;border-radius:8px}.nav-menu>div a:hover{background:#1d2939}.page-header{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:20px}.page-header h1{margin:0}.form-grid.three{grid-template-columns:repeat(3,1fr)}.check-grid.compact{max-height:220px;overflow:auto}.inline-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.btn.btn-primary{background:var(--primary);color:#fff}.btn.btn-danger{background:#d92d20;color:#fff}.badge.success{background:#ecfdf3;color:#067647}.wallet-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.wallet-card,.employee-live-card,.permission-group,.complaint-card,.challenge-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:17px;box-shadow:var(--shadow)}.wallet-balance{font-size:30px;font-weight:800}.mini-kpi-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.mini-kpi-grid>div{background:#f8fafc;border-radius:10px;padding:10px}.mini-kpi-grid small,.mini-kpi-grid strong{display:block}.employee-ops-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.employee-live-card.on-break{border-color:#f79009;background:#fffaf2}.live-dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:#12b76a;box-shadow:0 0 0 4px rgba(18,183,106,.12)}.on-break .live-dot{background:#f79009}.policy-strip{display:flex;gap:12px;flex-wrap:wrap;background:#101828;color:#fff;border-radius:14px;padding:13px;margin-bottom:18px}.permission-list{display:grid;gap:8px}.user-role-row{display:grid;grid-template-columns:1.2fr 2fr auto;gap:12px;align-items:center;padding:11px;border-bottom:1px solid var(--line)}.role-checks{display:flex;gap:8px;flex-wrap:wrap}.role-checks label{background:#f8fafc;border:1px solid var(--line);padding:7px 9px;border-radius:8px}.quality-score{font-size:28px;font-weight:800}.integrity-ok{color:#067647}.integrity-fail{color:#b42318}.ledger-hash{direction:ltr;font-family:monospace;font-size:10px;word-break:break-all;color:#667085}.channel-banner{display:flex;justify-content:space-between;align-items:center;border-radius:14px;padding:14px 18px;margin-bottom:14px;background:linear-gradient(135deg,#075e54,#159b7b);color:#fff}.channel-banner.marketing{background:linear-gradient(135deg,#5925dc,#7f56d9)}
@media(max-width:1150px){.wallet-grid,.employee-ops-grid{grid-template-columns:repeat(2,1fr)}.form-grid.three{grid-template-columns:1fr 1fr}.main-nav{flex-wrap:nowrap;overflow:auto}.nav-menu>div{position:fixed;top:72px;left:10px}}
@media(max-width:700px){.wallet-grid,.employee-ops-grid,.form-grid.three,.mini-kpi-grid{grid-template-columns:1fr}.page-header{align-items:flex-start;flex-direction:column}.user-role-row{grid-template-columns:1fr}.v5-topbar{flex-wrap:wrap}.main-nav{order:3;width:100%}}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.form-grid label{display:flex;flex-direction:column;gap:5px}.span-2{grid-column:1/-1}.order-item-editor{display:grid;grid-template-columns:repeat(4,minmax(120px,1fr));gap:9px;align-items:end;margin:12px 0}.order-item-editor select{grid-column:span 2}.order-item-editor label{display:flex;flex-direction:column;gap:4px}.btn.danger{background:#b42318;color:#fff}@media(max-width:900px){.form-grid,.order-item-editor{grid-template-columns:1fr}.span-2,.order-item-editor select{grid-column:auto}}
.tabs{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0}.tabs a{padding:9px 14px;border-radius:10px;background:#fff;border:1px solid #dbe2ea}.tabs a.active{background:#172554;color:#fff}.campaign-kpis{grid-template-columns:repeat(auto-fit,minmax(120px,1fr))}.campaign-actions form{display:flex;gap:8px;flex-wrap:wrap}.wa-layout{display:grid;grid-template-columns:330px 1fr;gap:16px}.wa-list-item{display:flex;flex-direction:column;padding:12px;border-bottom:1px solid #e5e7eb}.wa-list-item.active{background:#eef2ff}.status.success{background:#dcfce7;color:#166534}.status.danger{background:#fee2e2;color:#991b1b}@media(max-width:900px){.wa-layout{grid-template-columns:1fr}}
.product-gallery{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,220px));gap:14px}.product-gallery img{width:100%;height:180px;object-fit:cover;border-radius:12px}.inline-form{display:flex;gap:5px;align-items:center;margin-top:5px}
